Revocation Of Military Legal Benefits

[genebray_guest]

At 1:30pm on Thursday, January 12th , I reported for an appointment with a Navy JAG Officer at the Naval Legal Service Mid-Atlantic office at the Oceana Naval Air Station in Virginia Beach, Virginia.
This appointment was to review my information package for a will.
The enlisted office staff asked me if I had ever received services with the Naval legal system and I told them that I had a will processed thru them a couple of years earlier.
After giving them my Navy identification card, they checked with their database to verify that I had received services in the past.
When they saw me referenced in their database, they told me that I could not have my will processed by the Naval Legal Service Office (NLSO) because I have a ‘CONFLICT’ with the NLSO in my record.
After prompting them for an explanation of this matter, they told me that an ‘anonymous’ person has made an ‘anonymous’ complaint against me and that because of this ‘anonymous’ charge by this ‘anonymous’ person, I was no longer eligible for legal services with the NLSO.
Admittedly, I am not a lawyer and I am not an expert on Naval law.
However, I have never heard that part of my Naval retirement benefits can be removed because an ‘anonymous’ person made an ‘anonymous’ complaint against me.
I have had a phone conversation with the X.O. of the Norfolk Naval Base NLSO. She gave me examples of how this unknown policy works:
1. If a member’s landlord goes to the NLSO and complains about a problem that he is having with a military member and asks for legal help against the member, the member’s access to local legal assistance from the NLSO is terminated.
2. If a military member’s spouse goes to the NLSO, seeking legal assistance with a divorce, the military member’s access to services by the NLSO is terminated.
As explained to me, the name of the game here is “First Come – First Served”.
What really burns me is that the NLSO will not tell you who made the complaint and they will not tell you what the nature of the complaint was.
As a retired Naval Officer, I have never heard of a service member's legal benefits taken away from them in this manner.
I need to know the instruction number that establishes this policy and I need to know how to get a copy of this instruction so that I can understand the basis for this decision to rescind a service member's legal benefits.
I have tried to locate the Navy instruction that authorizes this revocation of legal assistance, but have had no cooperation in this search.
Question: Has anyone else heard of this policy?
Does anyone know how to get a copy of this regulation?