The number of overdue disability claims rose to more than 400,000 cases after COVID-19 office closures and toxic exposure benefits expansion.
They are believed to be the first legal claims over the fatal collision of a Black Hawk and a passenger jet near Ronald Reagan National Airport.
Health Net is seeing a 200% increase in calls to their claims center, many because of problems reaching the new West Region contractor.
Officials saw an 18% rise in MST-related requests last year after targeted efforts to encourage filing and reform the claims process.
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