Military families get another extension to ease Tricare West problems
But advocates question how much this move will help military families and medical providers.
By Karen Jowers
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Opinion
It’s time for a reckoning at Defense Health Agency over Tricare
Without accountability in Tricare management, the failed contract transition will continue to unravel benefits, the author of this op-ed argues.
By Kristi Cabiao
Tricare snafus cause medical shortfalls for military families
Military families are struggling to get medical appointments as some health care providers drop Tricare beneficiaries due to lack of payment.
By Karen Jowers
Tricare lets patients bypass TriWest problems slowing specialty care
A temporary waiver allows beneficiaries to take their referral from a primary care manager directly to a specialist without waiting for approval.
By Karen Jowers
Lawmaker: Tricare West problems ‘actively harming military readiness’
A Washington lawmaker wants answers from the Defense Health Agency about what it's doing to address problems plaguing the TriWest transition.
By Karen Jowers
Tricare West Region beneficiaries get second payment update extension
The deadline is extended, again, for those who live in the new West Region to provide their payment information to TriWest.
By Karen Jowers
New Tricare contracts bring health care changes
Beneficiaries can expect easier transfer of medical referrals when they move, among other things, with the new Tricare contracts.
By Karen Jowers
TriWest switch sparks ‘deluge of misdirected calls,’ Health Net says
Health Net is seeing a 200% increase in calls to their claims center, many because of problems reaching the new West Region contractor.
By Karen Jowers
Military’s Tricare transition to TriWest a ‘fiasco,’ some say
Some beneficiaries in the West Region are complaining of website glitches and overloaded call centers.
By Karen Jowers
Tricare West beneficiaries granted more time for payment updates
Tricare beneficiaries in the West Region have more time to set up recurring payments with the new regional contractor.
By Karen Jowers
Live in the Tricare West Region? Do this before Dec. 31.
Beneficiaries in the West Region who don't provide recurring payment information could risk losing Tricare coverage.
By Karen Jowers
Tricare announces temporary enrollment freeze and online limitations
Tricare beneficiaries are encouraged to make online changes to their health plan now, as DOD announced an enrollment freeze from Oct. 25-27.
By Karen Jowers