Advocates say the confines are too narrow and the process too cumbersome, dashing hopes that the president’s act of clemency would erase decades of stigma.
Of the more than 61,000 callers so far this year, about 59% had medical questions resolved without having to travel to an urgent care clinic or hospital.
More than 740 Republicans and Democrats attacked former President Donald Trump as unfit for the White House in an letter supporting the vice president.