Here at IHG®, True Hospitality always comes first and at IHG® Army Hotels, it’s no different. Each one of our on-post hotels is designed specifically with the military traveler in mind, and all amenities help make your stay easier and more enjoyable. IHG® Army Hotels understands that service for our military guests and their families is different than our service for civilians, and we strive to provide that service every day.
The IHG® Army Hotels Teen Academy is a paid summer internship set up for employees’ teenagers where they can learn and perform various hospitality tasks. Hotel RDO and GM, Teresa Colatarci, says the program is a great opportunity to “groom possible future leaders and kids that don’t necessarily have the means or desire to go to college right away.”
IHG® Army Hotels, a unique portfolio within the IHG® family, is a group of hotels that are specifically located inside U.S. Army installations, and unlike other IHG hotels, our hospitality is specialized towards service members and their families. Whether they are staying with us short-term or long-term, IHG Army Hotels are equipped to handle the demanding necessities that military life brings.
The current veteran unemployment rate was 2.9% as of March 2019 – the lowest it’s been in the month of March since 2000. Still, finding a job and staying at a job are two different things. One thing that keeps individuals at their job is simple: purpose.
Joint Base San Antonio has six IHG® Army hotels serving military members and their families. Colatarci manages them all. As IHG® Army Hotel’s guests are primarily active duty soldiers or veterans and their families, the team requires a level of empathy that goes above and beyond your average hotel staff. They work to meet the unique needs of the military guests they serve.
Whether it’s your first or fifteenth, each PCS move comes with a new set of challenges, problems, and unexpected changes. In 2017, there were 430,000 PCS moves in Summer alone. Among those 430,000, there were sure to be last-minute movers, broken furniture, lost family treasures, and unexpected temporary accommodations. Despite all the ways things could go wrong though, you can minimize the unexpected.