Lawmakers want a clear answer on how VA plans to help the thousands of veterans hurt by the mistakes. The survey results were derived from 25,414 respondents. “WHY is this acceptable? WHY are military families ... forced to be ok with being put up in this ‘hotel’ and given no other options?” Lawmakers called the charges worrisome, but VA leaders say the complaints are ignoring recent improvements at the department. Allegations of family domestic violence problems did not surface in his earlier confirmation process. Federal rules limit how long he can serve in the temporary role, but Trump may nominated him for the permanent post. Companies have had trouble booking service members' household goods shipments. Previous attempts to force the department to respond to a large group of veterans complaints instead of individual cases failed to meet the court's standards. About 38,000 veterans nationwide are without stable housing, an estimate that is down nearly half from 2010. New community care rules that will allow hundreds of thousands of veterans to receive care outside the VA medical system go into effect on June 6. Load More