This family lost more than 70% of their belongings, valued at over $152K. The claims process added salt to the wound. Are concerns about moving companies' new payment rates causing "unfounded angst," as USTRANSCOM contends? The rules for making a PCS move have improved in relation to replacement costs for lost or damaged goods and the handling of certain items. If the transition continues, the new system would be moving troops and families in peak season 2024. A court decision is expected soon on the new military household goods contract. Since starting this system, this Army family has had less damage and loss in their moves. There's no magic formula to fix the issues with military moves, but defense officials are taking some steps to ease the pain. Plans to fix household goods moves have been in the works for three years now. Protests from two companies that submitted unsuccessful bids on the contract have been dismissed, but they may pursue other legal options. It's not clear whether the protest will alter the timeline for service members to begin using the new moving process, which is now expected in late 2022. Load More